http://affiliatereview.org Affiliate Programs and Affiliate Reviews Thu, 11 Mar 2010 15:44:36 +0000 http://wordpress.org/?v=2.7 en hourly 1 http://www.ecommercetimes.com/rsstory/69520.html http://www.ecommercetimes.com/rsstory/69520.html#comments Thu, 11 Mar 2010 13:00:00 +0000 Chris Bucholtz tag:www.ecommercetimes.com://7ef08e10baa7c4e566b77642ff76f1ac Service is becoming perhaps the most important leg of CRM. It's not just me saying it -- it's many others, including Paul Greenberg, who literally wrote the book on CRM. With the economy in the state it's in, that makes sense; keeping the customers you already have has never been more important. However, service has some internal cultural hurdles to clear before it gets the respect it deserves. Luckily, technology and the customer landscape are both shifting in ways that will allow more companies to realize the value of service and give it the priority it has long deserved. ]]> http://www.ecommercetimes.com/rsstory/69520.html/feed/ http://www.ecommercetimes.com/rsstory/69518.html http://www.ecommercetimes.com/rsstory/69518.html#comments Thu, 11 Mar 2010 13:00:00 +0000 Marvin A. Kirsner tag:www.ecommercetimes.com://78549b77975655a4ec7d5977cf2f27b8 Legislation signed into law on February 24 will have a profound effect on e-commerce and catalog companies that sell to customers in Colorado. Companies that do not collect Colorado sales tax must notify their Colorado customers that they are obligated to file a use tax return to pay the sales and use tax themselves. It also requires them to send out an annual information statement. In addition, out-of-state e-commerce companies with related companies (for example, subsidiaries or sister corporations) in the state must collect sales tax. ]]> http://www.ecommercetimes.com/rsstory/69518.html/feed/ http://www.ecommercetimes.com/rsstory/69517.html http://www.ecommercetimes.com/rsstory/69517.html#comments Wed, 10 Mar 2010 23:37:43 +0000 Mike Pearson tag:www.ecommercetimes.com://e6c591782f4878d09118e0b5d2518370 You've got apps for your phone. You'll soon have apps for your digital video recorder. Now, you can have apps for your Apps, as in Google Apps. Google has launched its new Apps Marketplace for its Google Apps line of cloud-based productivity services. Initial participants include about 50 companies selling applications that hook into various Google services. Among the apps are offerings from Intuit Online Payroll, eFax and Survey Monkey, among others. ]]> http://www.ecommercetimes.com/rsstory/69517.html/feed/ http://www.ecommercetimes.com/rsstory/69513.html http://www.ecommercetimes.com/rsstory/69513.html#comments Wed, 10 Mar 2010 17:36:03 +0000 Dana Gardner tag:www.ecommercetimes.com://2b38c20420762c5168a04808aea5a701 We assembled a panel to examine service-oriented architecture and cloud computing -- the relationships, the inter-reliance and the realities. Three years ago, the IT transformation poster child was SOA, and now we're well into the hype curve around cloud computing, but has one actually given way to the other? Are they linear in their relationship, or perhaps mutually dependent in some ways, and to what degree? We'll explore now whether SOA has found new value and relevance as a foundation and perhaps catalyst for cloud computing, especially for so-called private clouds. ]]> http://www.ecommercetimes.com/rsstory/69513.html/feed/ http://www.ecommercetimes.com/rsstory/69497.html http://www.ecommercetimes.com/rsstory/69497.html#comments Wed, 10 Mar 2010 13:00:00 +0000 Denis Pombriant tag:www.ecommercetimes.com://d1504cf03ba2d8fe74552b504f0141b2 I wasn't sure what the reaction would be to last week's column on customer experience. Maybe I hang around with vendors and other analysts too much, because customer experience is a hot topic among, us and it's generally seen as a good thing. However, judging by last week's mail and some further digging at the Harvard Business Review's Web site, it appears that there are at least two camps with decidedly different views on customer experience. The mail from last week was very positive. ]]> http://www.ecommercetimes.com/rsstory/69497.html/feed/ http://www.ecommercetimes.com/rsstory/69497.html http://www.ecommercetimes.com/rsstory/69497.html#comments Wed, 10 Mar 2010 13:00:00 +0000 Denis Pombriant tag:www.ecommercetimes.com://d1504cf03ba2d8fe74552b504f0141b2 I wasn't sure what the reaction would be to last week's column on customer experience. Maybe I hang around with vendors and other analysts too much, because customer experience is a hot topic among, us and it's generally seen as a good thing. However, judging by last week's mail and some further digging at the Harvard Business Review's Web site, it appears that there are at least two camps with decidedly different views on customer experience. The mail from last week was very positive. ]]> http://www.ecommercetimes.com/rsstory/69497.html/feed/ http://www.ecommercetimes.com/rsstory/69509.html http://www.ecommercetimes.com/rsstory/69509.html#comments Wed, 10 Mar 2010 13:00:00 +0000 Richard Adhikari tag:www.ecommercetimes.com://b2614c6c098696c205425bf07195eb60 Apple has announced the iPad will hit retail shelves April 3, sending the adrenalin surging through competitors' veins. HP and several Chinese manufacturers have announced tablets in what might be perceived as an attempt to capitalize on the not-quite-a-laptop, not-really-a-netbook category. Meanwhile, in a move reminiscent of a high-level chess game, Cupertino has filed a patent suit against HTC, maker of the Google Nexus One smartphone. One of the complaints alleges HTC violated Apple's patent on touchscreens. ]]> http://www.ecommercetimes.com/rsstory/69509.html/feed/ http://www.ecommercetimes.com/rsstory/69510.html http://www.ecommercetimes.com/rsstory/69510.html#comments Wed, 10 Mar 2010 13:00:00 +0000 Renay San Miguel tag:www.ecommercetimes.com://ff26fa3bd0ffc2459849a363ea67157c "Avatar" may be the box office champ in this or any other galaxy, and the first weekend of ticket sales for "Alice in Wonderland" has certainly put a Cheshire Cat smile on the faces of Walt Disney studio executives. However, all that monetary activity stems from watching those two movies in the plush, dark expanses of a special, 3-D-enabled movie theater. Now shrink that unique viewing experience down to the comfort of your own living room, as Sony, Samsung and Panasonic are trying to do with this week's announcements. ]]> http://www.ecommercetimes.com/rsstory/69510.html/feed/ http://www.ecommercetimes.com/rsstory/69508.html http://www.ecommercetimes.com/rsstory/69508.html#comments Tue, 09 Mar 2010 23:50:22 +0000 Mike Pearson tag:www.ecommercetimes.com://f18989a5a4a26ff38441436be2ac15e0 The Wall Street Journal.]]> Google and Dish Network reportedly are testing a service that allows television users to search for television programming and Web content from set-top boxes. Google software installed in the boxes allows users to create a personalized programming lineup, anonymous sources told The Wall Street Journal. It's no secret that Google and Dish have been collaborating since 2007, when the companies entered into a partnership for Google to deliver ads to the satellite network's audience and develop mechanisms to more accurately measure how they are viewed. ]]> http://www.ecommercetimes.com/rsstory/69508.html/feed/ http://www.ecommercetimes.com/rsstory/69502.html http://www.ecommercetimes.com/rsstory/69502.html#comments Tue, 09 Mar 2010 13:00:00 +0000 Maria Verlengia tag:www.ecommercetimes.com://ae0edb28ef2c4ca73d98068f34197a1b When it comes to implementing a new CRM system, small companies have several options. If they have enough resources and experience to devote to the task, they can implement the system themselves. If they choose not to go that route, a third party can be brought in to help them implement it, Craig Klein, president and CEO of SalesNexus, told CRM Buyer. In many cases, however, the CRM vendor helps to implement the system. "We try to make the experience relatively straightforward and simple," Klein said. ]]> http://www.ecommercetimes.com/rsstory/69502.html/feed/