Sage is getting ready to enhance its mobile payments offerings. Next month, the company will roll out Sage Exchange.com, an interface for Sage Exchange, which it introduced two years ago.
The rollout of Sage Exchange.com will considerably enhance what Sage Exchange offers customers, said Greg Hammermaster, president of Sage Payment Solutions.

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Sage is getting ready to enhance its mobile payments offerings. Next month, the company will roll out Sage Exchange.com, an interface for Sage Exchange, which it introduced two years ago. The rollout of Sage Exchange.com will considerably enhance what Sage Exchange offers customers, said Greg Hammermaster, president of Sage Payment Solutions.

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Cloud contact center provider inContact has released the first of what will be three major upgrades to its flagship product this year. New features in the release touch upon many areas, from agent scripting to a Web-connect module, new unified agent desktop tools and an expanded blended dialer. Most intriguing of all the new features, though, is a CRM plug-in agent, which offers a new streamlined interface for agents.

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Gmail sales productivity application Yesware does not align with any particular CRM vendor or industry or even sales methodology. That possibly accounts for its wide- ranging and especially large user base, said founder and CEO Matthew Bellows. In six months, Yesware has picked up 20,000 business users — from chimney sweeps to law firms to PR shops.

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M5 Networks has partnered with InsightSquared to create a solution that will allow customers to manage data generated from M5, along with data from other systems, in InsightSquared’s business intelligence product. The solution will help customers manage data from their business phone system and other applications in one interface, and to visualize trends in voice and data to understand the "why" of spikes and valleys in activity.

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