Affiliate Programs and Affiliate Reviews
Microsoft Dynamics CRM Online has been updated with Web 2.0 functionality that allows users to create and manage online and search engine campaigns; research and bid on keywords using search engine optimization; analyze ROI on the keywords using click-through and conversion rates; and capture sales leads from the Web using pages hosted by Microsoft or the organization’s own Web site.
With the release of its August ’08 version, RightNow Technologies continues to shift both its platform and its lineup of products and features to Web 2.0. This latest upgrade includes a customer portal that offers widgets, video, forums and blogs. Its studio development environment now allows users to integrate the application with Adobe Dreamweaver.
IBM has rolled out “Mobility@Work,” a package of new software tools that allow developers to run existing desktop applications on a mobile device, together with new mobile consulting services aimed at helping companies implement and manage a mobile work environment.
Landslide has a friend in blogger Chris Bucholtz, who writes, “Here’s what Landslide provides in the new release: a single-screen interface that walks its users through the standard tasks that CRM fulfills — gathering data on customers and leads — and then beyond that into a set of processes that guide sales reps all the way through closing the sale.”
On July 11, with the launch of the iPhone 3G, Salesforce.com became the first CRM vendor to announce the availability of its mobile applications for the iPhone in Apple’s App Store. Now, two weeks after the phone’s release, a few other CRM vendors can claim some sort of iPhone 3G compatibility; many more are planning to roll out an application in the future.