
At the National Retail Federation's annual convention,Retail's BIG Show 2012, Epicor debuted its latest mobile offering: the Epicor Retail Clienteling application. It is an add-on for Epicor's existing CRM app, said Dave Burton, product director of CRM services -- meaning a retailer has to be an Epicor customer to use it. However, the app comes with a few additional features designed for the tablet form factor. "The current version we have introduced is optimized specifically for the iPad, but this can run on any tablet," Burton said.